Refund & Dispute Policy

Effective Date: October 10, 2025

Refunds

Clients may request a refund if a Provider fails to complete a confirmed task.
Refund requests must be made within 7 days of the scheduled completion.
Completed work is generally non-refundable unless verified service issues occur.
Approved refunds are returned to the original payment method via Stripe.

Send details and supporting information to contact@citycomfortable.com. We review both parties and issue refunds or credits where appropriate.

Refunds appear within 5–10 business days depending on your financial institution.